Shipping policy

Transit Times

Domestic Shipping, Australia

All Australian orders are shipped via Australia Post.

Domestic Standard
Estimated delivery: 2 to 6 business days

Domestic Express
Estimated delivery: 1 to 3 business days

Please note Australia Post does not guarantee next business day delivery, particularly during peak periods or public holidays.

International Shipping

We offer the following international shipping options depending on destination:

DHL Express: 3 to 4 business days
International Express: 3 to 5 business days
Standard International, USA: 6 to 10 business days
Standard International, EU & UK: 4 to 12 business days

Transit times are estimates only and may vary due to customs processing, public holidays, peak periods or carrier delays.

Shipping Information

Please allow 24 to 48 hours for order processing. Once your order has been shipped, you will receive a tracking number via email.

Customers are responsible for ensuring all shipping details provided at checkout are correct. Amali Swim is not liable for orders shipped to an incorrect or incomplete address supplied by the customer. Orders sent to an incorrect or incomplete address are not eligible for a refund.

All unclaimed or undeliverable parcels that are returned to us will be reshipped at the customer’s expense.

If you select safe drop or provide delivery instructions requesting the parcel be left unattended, Amali Swim is not responsible for lost or stolen parcels.

Amali Swim does not ship to PO Boxes for international orders. PO Box delivery is available within Australia only.

Every order is supplied with a tracking number.

Customs, Import Duties & Tariffs

International orders may be subject to customs clearance fees, import duties, tariffs or taxes imposed by the destination country. These charges are not included in the item price or shipping cost and are the responsibility of the customer.

For US customers only, Amali Swim currently covers applicable tariff charges where required. This does not apply to customs fees, import duties, taxes or charges in any other country.

Amali Swim is not liable for delays caused by customs processing.

To comply with Australian export regulations, we are required to declare the full value of all items ordered and classify them as dutiable merchandise. We are unable to mark orders as a gift, even if the purchase is intended as a gift for someone else.

If an order is refused or rejected due to unpaid customs fees, duties, tariffs or taxes, the original shipping cost will not be refunded. A $25 return fee will also be deducted from your store credit to cover return shipping costs. This fee is non negotiable.